Customer Testimonials
I called on Sat morning for some help with Traverse. They were knowledgeable and so helpful. They couldn't repair it until Monday but they called first thing so I knew what was wrong and it was repaired so quickly! I've been coming here since we moved to Missouri 8 yrs. ago and they have been wonderful to work with!
Friendly, engaging, courteous customer service demonstrated by each of the dealership team. Highly recommend Molle Chevrolet to friends and family for their next automobile purchase.
I would rate our Salesman, Greg Gillahan as the best I have had the opportunity to work with. Our company has been buying all of our pickups and vans from Greg for over 20 years, regardless of where he is employed. The only negative comment I have is that it takes an inordinate amount of time to receive the Title paperwork from their administrative department.
Made an appointment and got right in and was done in just over an hour. Adam Parker was my service advisory and was very polite and helpful! Good experience!
Always helpful always friendly in every way.would recommend to anyone that might need service or something else.
I have been very pleased with the service provided by Molle Chevrolet. I’ve always been able to get my car in for service without a long wait. The GM rewards come in quite handy.
Very accommodating and friendly. No hassle. Easy to deal with. Would recommend Molle Chevrolet to anyone
Molle Service has always been honest and straightforward with me about the repairs that need to be done on my vehicles that I have had worked on there. I will give them a 5 star rating
Fast and efficient service. The service representative was informative and the tech drive my car to make sure service engine light did not turn back on.
Wife brought in 2026 equinox for headliner falling down She was there 3 hours and it’s still not fixed/. Still falling down
Service got me right in for my oil change and tire rotation. Very satisfied with visit.
Enjoyed my time at Molle. Friendly atmosphere and helpful people. Thank you fot your expertise.
I am very pleased with the people they are very efficient and provide good service
Patrick does an excellent job in making sure I keep my Chevrolet a Chevrolet. After prior experience with other garages, I will only trust my Malibu to a certified GM dealer for service. Molle is best dealership that I have dealt with, and I trust them. After some issues, with service departments and sales agents I would not go back to that dealership.
Christina was very helpful, friendly and able to help negotiate a successful agreement for the new vehicle purchase. Her personalized video message starting our working relationship assisted in the decision to use Molle dealership in Blue Springs. There was NO pushy upsales or pressure of any kind. I lowered the overal rating score based on making 3 personal visits to the dealership. The fisrt time no one welcomed me, asked if I needed anything or seemed concerned I was walking mindlessly around the inside showroom (I did like taking a up close look at the new Corvette on display). After about 20 ... Read More DealerRater - Nov 4, 2026
Everyone was pleasant to work with. The car buying process was quick and seamless! We are very happy with our purchase.
I service my car at Molle because I trust them. Patrick has given me exceptional, care and advice. He always goes above and beyond to make sure my car is safe.
Friendly and fair, just need to work on speed for a cash deal I was there too long
Best group of people to get what is needed done!!Thank you and keep up the great job!!
Quick service without an appointment had a bad battery on my corvette they changed out and got me back on the road. Great customer service.
Great Customer Service. Went beyond what any service I have ever received. Called me up, went over my Chevrolet points and saved me a ton of money. Thank you for the great customer service,
The service is always great The advisor Scott Gary is always phenomenal. I vave bought many vehicle there and I always will.
I previously had a great experience working with Ruth in the Collision Center which is why I went back to get an estimate. I was verbally told the cost, handed the estimate and then the estimator walked away. I did not receive any explanation as to what would need to be fixed or how he came up with the amount. I was able to kind of piece together what my vehicle would need by guessing what the codes on the estimate meant. I was able to get a better explanation from a service advisor at Molle Toyota. I will be ... Read More DealerRater - Oct 28, 2026
Frank our salesman is the best!!! It’s our second vehicle we’ve bough Through him and we’ve always been satisfied!
We had a great experience at Molle Chevrolet! Purchasing a car is not always a pleasant experience, but Drew went above and beyond to make the process smooth and painless and was friendly and helpful. He even took the time to familiarize us with all of the features of our new car before we drove it off the lot. Thank you Drew!
Molle Chevrolet has a lot to offer new and returning customers. They go above and beyond to make buying a vehicle an easy, smooth transaction. Staff is very friendly, professional and ready to assist in any way they can.
This was my first visit to the dealership. I had a very different experience with them than other dealerships. Making appointment and finding a convenient time for me was very easy. They were very friendly and precise. They explained everything they were doing in easy to understand terms. Great job!
I had been searching for about 2 weeks. I drove the one I eventually purchased 4 days prior to purchase. I had to convince my wife to go for a ride. I also thought the one I purchased was going to be too much. After talking to Jon and Ren, the purchase came out to be less than my current vehicle. Both my wife and I are very happy.
I love Molle Chevy in blue springs! I used them for many years when I had my Malibu, that I loved. Then I had a Trax and I loved it also. Their service dept always treated me well. Mike was there every time to take care of things for me. Thank you MOLLE…
Frank is the best!! He is genuine and actually cares about the relationship of his customers.
Very friendly and helpful always also gets you in and out.would recommend to all.
Service was quick and convenient and I was able to wait until the car was finished
Drew lumpy was very helpful in selecting our vehicle. Drew did a very good explanation about how all the gadgets worked. Drew is a very respectful and nice young man!
Are salesmen was very good. You showed us all the gadgets on our truck and made sure. We kind of understood them . You also told us and gave a card, saying, if we had any questions, just to be sure i'm calling excellent service!
Molle sent me a coupon that stated they would honor Competitor's coupons. When my husband took it in, he was told they would NOT honor it. The coupon was for a $49.99 oil change & courtesy check. I have worked for GM for over 26 years & try to support my local dealership. With the current economy, I will be going to the automotive shop that actually honors the coupons they send out to customers. We also got a tire rotation & a new air filter, so the bill was close to $240........
Molle Chevrolet is the best! Drew is the best!! The lot is clear, the showroom is clean and inviting and all staff are happy and friendly. The service department listens to your wants and needs and get you in and out.
Molle worked with us to get a price and payment we could afford. It was a great experience
Molle did a great job with fixing my car. I am very happy when I got it back. Very happy to be driving a Chevy. Thanks for all your hard work.
Took good care of me. Tried to use my coupons to help offset cost. Wish I could have used my GM Rewards card but didn't want to pay the fee.
Friendly staff at service desk and quick turn around on service. I enjoy the coupons; great money saver.
Drew Lumpe was a true professional that cared about my needs in a used car. He went out of his way, including sending me videos he had made, to help me with the car. he is a true professional salesman!!!
We had to have a recall completed. Scott in the service dept. was very professional with getting this set up. They set up courtesy transportation. Our salesman Frank is always a pleasure to work with as well.
Great service got me in and out fasr ,my salesman took very care of me ,I’m very happy with him
Drew Anderson and the Molle Team have been a pleasure to work with and have consistently delivered vehicles on time for many years. If you are looking to purchase a vehicle or need service, Molle is the place to go.d, Molle is the place.
The process was quick and painless at Molle Chevrolet. My salesman Kyle was outstanding. Thanks
Service Professional, Jonathan Schreimann was informative, professional, friendly and answered any questions I had. Jonathan went above and beyond to help me. He is a valuable asset to the Molle Team.
We purchased a vehicle from a different state and Greg our salesman was great! He even met us at the airport with the vehicle. Above & beyond!
Great people, accurate work.always making an appointment that works in a timely matter. Thanks
Had a Great experience at Molle the week!John Molle always works his magic for us. Kyle was Great and really just everyone that was apart of our experience was out standing! Been doing business with Molle for 35 years just about and have never had a bad experience. Thanks to all involved with us. 💙
Kyle was fantastic to work with from start to finish. He had everything prepared before I even arrived and went above and beyond to make the process smooth and efficient. I knew exactly what I wanted, and he made it happen quickly without any pressure or hassle.
Ren was equally impressive. The paperwork was completed quickly and professionally, and the entire trade evaluation process was seamless. I was in and out with my new vehicle in less than an hour.
Both Kyle and Ren exceeded every expectation I had. As someone who works in the commercial truck industry, I appreciate ... Read More DealerRater - Oct 10, 2026
Kyle the sales person was very helpful and knowledgeable about the new vehicle. Very good experience with him and with Ren the finance man.
The service was great and everything was done quickly. I would recommend them to anyone needing maintenance on their vehicle. I will never go back to a quick oil change location again.
Quickest oil change around! Appreciate the speed as we all have very busy lives and don't want to wait forever for an oil change!
I went to Molle Thursday November 13th, 2025, at 2:10 p.m. and asked for an oil change. The service advisor quickly snapped, we are all booked, no oil changes today. This was the most pathetic version of, "you're not worth my time get out of here bud" that I have ever seen. Rude and offered no apology or offer to come back tomorrow.
I sent the follow message to the service manager Mike Bradley and received no reply.
I called earlier this week about scheduling an appointment for an oil change. I was specifically told by the gentleman ... Read More DealerRater - Nov 15, 2025
Picked my car up last Friday from their collision center and at first glance all looked repaired. The next morning, looking out my window, the way the morning sun was shining on it, I noticed the imperfections and reported it immediately. Will update review if I'm able to get it resolved as well as receive a loaner vehicle. The insurance company from the other party informed me they'd not be able to assist with another rental and that at this point, it's on Molle Chevrolet to provide being it's their mistake which makes sense. After requesting ... Read More DealerRater - Mar 26, 2025
Drove 2 hours to look at a vehicle that they said was in stock only to find out it was sold many days earlier. They really didn’t care either
☆☆☆☆DO NOT BRING YOUR VEHICLE HERE FOR ANY REASON☆☆☆☆
•This is going to be long buckle up, if your car still drives when their service department is finished with it.
•In August I had my oil changed at molle 6 weeks and 3000 miles later and my truck was 2 quarts low on oil. Their response was dismissive at best stating that they use an electronic pump and they can't guarantee me that a piece of calibrated equipment is operating properly and that my trucks oil reserve is much larger and that 2 quarts low was nothing to worry about but I should ... Read More DealerRater - Sep 22, 2023
Dropped off fleet vehicle and noted that the vehicle needs to be returned in a specific timeframe. After almost 3 weeks we went to pick up vehicle. Walked into service department and stood around for at least 20mins. Not one service rep even acknowledged that I was waiting. The female service rep is a very rude person. Will never take our fleet vehicles there again. Lost our business!
The service was great, sales men Kyle Horton (very respectful) helped me told me all the details about my car and more. If you’re looking for a car, great service, and respect go to Molle Chevrolet
Used car buyers beware: We had the misfortune of purchasing a vehicle from here in February of 2022. It was a lowe mileage vehicle that was supposed to be a one owner locally purchased and traded. We are now suspecting this was not this was not the case. 2 months after purschasing the vehicle we found out there was no air conditioning. We took the car back to the dealership. We were told that since we did not purchase the $6k warranty they we were on the hook for the $840 (and that was the manager's special for being a loyal customer). ... Read More DealerRater - Aug 26, 2022
Molle Cheverolet in Blue Springs, MO employees Lying Sevice writers. My 2022 Camaro had a leaking tire and the service department said " there's nothing we can do about it. It's a run flat tire." I took it to a tire shop and they fixed it. El Jeffe Tire Shop in Independence, MO literally had me on the road in 17 minutes.
So please ask yourself. Do I want to trust my vehicle with a group of people that does not have the knowledge to fix a flat tire? Absolutely, the most deplorable representation of Chevrolet values I have ... Read More DealerRater - Jun 10, 2022
We purchased a used vehicle from this dealership. I specifically told them the price we were willing to pay including other items numerous times only to find out later those would never have been included anyway, but not one person bothered to mention that. Found damage to the vehicle that they did not disclose. Will never go there again or recommend them to anyone.
Wonderful experience buying a car from this dealership! I came from out of town to purchase a new Traverse. I asked for a no hassle offer, and quickly received one from the GM. They were so easy to work with and made buying a new car such a smooth process. I recommend them to anyone who truly wants a no hassle, no hidden fees car buying experience with great customer service.
The time quoted 2 hours, actual time almost 4 hours. Sitting in their freezing cold customer lounge. Too much time expected to wait on a vehicle with no loaner offered. Could have changed the tires faster at home. No alignment done either. Expected to return another day for them to complete that part of the job. Supposed to be first come first serve but not true. We were first in line.
I've never been more disappointed in this dealership then I am this week. I went for a oil change in March, thought nothing better of it because these guys here are usually straight and honest. Not this time, what should have been an simple and quick oil change that my brother in law could do since I didn't have time to schedule an appointment nor wait 3 freaking hours in the lobby for my car to get done, has now turned into a $1,300 worth of damage that I've had to fix. Be very careful of the service out ... Read More DealerRater - Jun 7, 2019
We bought a truck from Molle this weekend. I'm from rural Missouri and my husband and I always look for a dealership that's honest and doesn't mess around. Ryan, Mitch, Drew, and Joe were amazing to work with from the test drive all the way through financing. They took care of us and made sure everything what right before we made the purchase. They were up front throughout the process. It's definitely worth the drive if you want a great customer experience.
Bought a new traverse, was told I would have lifetime half price oil changes, not true. When I came for my oil change I was told mr. Molle would not honor my half price oil changes anymore. I asked why, because he just decided they were not going to do it. Poor dishonest business. 🙁
Stuart help me when showing me new options on different vehicles. After leaving the dealership, I had additional questions and call back. He was not available when I called, but promptly returned my call and answered my questions.
This will be my 4th car I have purchased from Molle Chevrolet - Managers and Sales Reps are amazing to work with.. I gave them certain specifications of a color on my Traverse and they found just what I was looking for - EVEN The 2nd time around I cant think of any other dealership would go to the extreme to find a certain color for you. Love IT - Love IT - Thank You Bruce Phelps for everything - Ready for the next vehicle.. Thank You for also finding the Pick UP/Truck for an awesome friend of mine ... Read More DealerRater - Aug 15, 2018
My family went to purchase a vehicle last weekend, I paid 1/2 in cash and financed the remaining. While waiting to see what lender we were going to go with, the finance officer Joe stated that the lender was requesting a 900.00 fee, at the time didn’t think anything of it and went on with the purchase. After the purchase was done and finalized as we were walking out of the finance office Joe made the statement when the lender calls to verify we did make the purchase DONT SAY ANYTHING ABOUT THE 900.00 FEE, I asked him why. Joe said because ... Read More DealerRater - Mar 13, 2018
Best customer service we've experienced in new car shopping. Staff was very friendly and did everything they could to put us in the vehicle that we love! Huge shout out to Allen, Joe and Bruce!
I'll never go anywhere else after Aaron, Joe, and Drew made my truck buying experience so pleasant. I'm so glad I chose Molle. I am excited about my purchase, got a great price, and the accessories I'm adding were surprisingly competitive in price. Overall, I have nothing but great things to say about my experience.
I have gotten my oil changed here regularly, and always used them for any service that was needed on my cars. I live thirty minutes away from this dealership, and pass others just to go to this one. I called the receptionist to ask if I could test drive a used Chevy Cruze. ( I just purchased a used one from a friend, and thought it may have transmission issues. I wanted to test drive another vehicle like my car to compare and see If that's just how they drive. If I noticed a difference, I was going to pay ... Read More DealerRater - Feb 2, 2017
Our salesman was Great! Skylar was very professional and friendly! He knew all the features of the car we were looking at and took time to explain how everything worked. This would have been a perfect car buying experience if we wouldn't have had to deal with the sales manager and the finance manager, both very Unfriendly!!! (Alex and Joe)These two men personify the ugly car dealer mentality that everyone fears when visiting a car dealership. Also the gas tank was only half full, I would have expected a full tank of gas for a purchase of a ... Read More DealerRater - Feb 2, 2017
This is the worst service department that I have ever experienced at a GM dealership. I took my car in for a oil change and the oil change was not done. The charged me $54 dollars for a service that was not done to the vehicle. When I took the car back they claimed that they did the service when the original oil filter was still on the the car and the oil was very dark in color. Do not go to this dealership they are con artists.
This purchase experience was outstanding!!! The staff was easy to work with, friendly and courteous. We will be coming here to purchase for our five Grandchildren.
I absolutely cannot recommend this dealership. They will not advocate for their customers when there is a true issue. I cannot give them a rating!
Great service, Really wanting to help and get what we wanted within their ability. Funny and wanting to sell cars. They are willing to respect your wants and do the best to accomidate. Great with kids! If your wanting a new car, I HIGHLY recommend going and checking these folks out!
Our visit to Molle Chevrolet was very nice and pleasant, no pressure from anyone. Michael Taylor, sales associate and Shawn Hulse, finance manager worked with us and were able to get us in an extremely nice almost new vehicle that was within our budget. I would recommend these two people to anyone looking to buy a car. We feel that Molle Chevrolet is the best dealership that we have ever bought from and again, would highly recommend them. Very nice people!!! Greg and Lori C. Blue Springs, Mo.
Arleen True, in Customer Service was awesome. She didn't let another customer cut in front of me and she went out of her way to get me into the best loaner car for my situation. She even had the guy back up the loaner car so I could get my belongings out of my car easily. While returning the loaner car, I received the same treatment from Arleen. It was very nice to have a woman to work with and walk me through the process since I hadn't been there before.
Arleen ushered us to our car after service, she wanted to make sure we had a new oil service sticker and that the gauge had been reset, it was discovered the oil had not been changed. She went back inside to get someone to come out to car to take it back in. It was an oversight because of other services being done but if not for her we wouldn't have figured that out until we got home. She was very professional and very sweet.
We love Molle Chevrolet! They treat us right everytime and no matter what our visit entails the service is ALWAYS great. Arlene True is the best in the customer service department! She is courteous and efficient is heck. When someone knows you by your name, you know they care. Thanks Arlene for being pleasant, your hospitality is the best!
I have had the pleasure of taking my mom's car to Molle several times and always
left commenting on the excellent customer service. Today was no exception!
I was quickly checked in and all of my questions answered. When the oil change/tire rotation was complete, Arleen True notified me and walked me to the cashier and then out to my car. She also pointed out some features on the car that I was not previously familiar. Everyone I have ever come into contact with at Molle practices excellent customer service and Arleen is a shining example of going ... Read More DealerRater - Jan 17, 2013
Bought a new truck from Molle and have had it in for routine oil changes and tire rotations and also have had to have warranty work done a few times. The service has always been excellent. Arleen True goes out of her way to make sure everything is taken care of satisfactorily. Due to a problem that ended up to be covered by warranty I had to have a tow to Molle and was very unhappy with the company that provided it. I told Arleen about it and she was on the phone immediately with the Chevy warranty line telling ... Read More DealerRater - Jan 2, 2013
Wonderful all around experience. Stuart took lots of time to explain features of the new car. I never felt rushed or pressured at any time.
Arleen True called us around September 12, 2012, after we took our new Camero to Molle for a recall on the convertible top. She asked how our service experience went. I explained that the service department is top notch and our car was fixed to our satisfaction. My only complaint was that the recall had taken so long to be fixed from the time we received the letter from Chevrolet in July 2012 until Molle fixed my convertible top in September 2012. We took the recall letter to Molle upon receiving it, and at that time they didn't have the parts. They promised ... Read More DealerRater - Dec 17, 2012
Since purchasing my Equinox I have had my oil changes and general maintenance handled by Molle Chervorlet. The service is amazing! They have great customer service and always take the time to communicate with their customers.
Randy was helpful and knowledgeable. Arleen has a very pleasing personality. She has the ability to put customers at ease. She is thorough with her position.
Saturn knowledge and an extraordinarily high service level make a 65 mile drive worthwhile. I feel confident any service will be handled professionally and have found the honesty refreshing. Even though I am certain I am not using terminology that would assist the Service Advisor, I have never been made to feel I was not car smart but rather I have felt respected. The advice received appears to always have my best interest of prime importance rather than attempting to upsell me on services or products.
Frustrated after struggling with other dealerships in the area, I called the corporate office hoping ... Read More DealerRater - Nov 28, 2012
I am very impressed with the excellent customer service Molle Chevrolet provides! I have bought 3 cars from them in the last few years and I have every intention of buying my future cars from them. I take my car back for all my service needs and I am always greeted by friendly faces who are willing to help with any type of issue. They are good about being fast or alerting me of anything that will take additional time. After the 3 (car buying/servicing) great experiences I have had I am committed to continue any of my future business with ... Read More DealerRater - Nov 16, 2012
This place is a joke. I called to ask some questions about my car and the Guy acted like I was stupid and very disrespectful so my boyfriend called up there and they answered everything he asked. I also went to get my battery checked and one paper says it needs replaced and the Guy and anothrr paper said it was fine but my car was dead the next day????
Terrible! We took our car in for new tires at 40,000 miles. The tire sensors were working fine after installing the tires they said the tire sensor was broken and installed a new one and charged $75 plus labor. The problem was that after that the sensor still was showing the tire needed air. Talked with Mr. Bradley and drove the 45 miles to take it back. Waited close to an hour while they said they re-programed something. I drove it home and the next day the sensor was on again. Check the all of the tires pressure and they were fine so ... Read More DealerRater - Nov 1, 2012
Purchased over 15 GM vehicles several from Molle in the past 23 years. Molle has decreased in honesty and increased prices in their extended warranty.(shop around if you need an extended warraty other GM dealers will give you a much better price)
Service Department Manager this week would rather play ping pong with the customer in between his service reps. instead of being honest finding the problems with your car and getting you out the door for a long time so you the customer do not have to return again in a rapid manner. We do not want to deal with ... Read More DealerRater - Sep 5, 2012
Great people and service! I had worked with another dealership on another truck before I came to Molle and all they were concerned with was money. From my first email all they wanted was a deposit on the truck I hadn't even test drove yet. During my initial and follow up visits, the sales people here never badgered me about putting money down or running my credit as soon as I walked on the lot. They listened to what I had to say to them and my financial situation. From there they were willing to talk on the phone ... Read More DealerRater - Aug 23, 2012
Stuart was outstanding to work with. He listen to our needs and he did his very best to deliver. He was straight forward and he was very precise in help my wife understanding the accessories in her new vehicle. I am a Store Manager and have been in sales for a long time and Stuart is exactly what I would look for when hiring a Sales Associate. He is great and he knows the product he is selling. I have been a Ford man and Stuart has changed my whole outlook. I will be revisiting Stuart in the future when ... Read More DealerRater - Aug 16, 2012
Aaron is by far the most friendly dealer that has ever worked with me. Not even for a second did I feel like I was making a bad choice by making a large purchase, and he helped make sure that all of my bases were covered. He made sure that I got the specific car that I wanted and didn't try to convince me they I should buy something else just because it wasn't in his inventory. He just went and found what I wanted, obviously trying to do more than just make a sale. He truly cares ... Read More DealerRater - Aug 16, 2012
Aaron was very informative and worked with us very well He was very polite as were all we worked with, the finance person, the manager and all We were very satisfied with our experience
Jimmy Foley was extremely friendly, knowledgable, and professional. He understood our financial constraints, and gave us a variety of options with both the vehicles and the financing. My wife and I did our research prior to coming in, so we had a pretty good idea of what we wanted, and what we could afford. When all was said and done, we left with two new vehicles. I never thought we'd be able to get two brand new vehicles for that price. Even after the sale, Jimmy Foley encouraged us to come back when we had more time so that ... Read More DealerRater - Jul 11, 2012
Jimmy Foley was wonderful, he did everything he could to make sure the deal worked for us. Would use him again in a heart beat!
Aaron Derringer was very helpful and thorough during the purchasing of our new car. He met us at the showroom door and immediately showed the car we wanted to buy. I would highly recommend Aaron to any prospective buyer to be their sales person.